Product Redelivery System

Quickly retrieve your purchased items with our streamlined redelivery portal.


To access your purchases, please use the in-world redelivery terminal.

How it works

Our redelivery system allows you to easily get your purchases again:

  1. Visit any in-world redelivery terminal
  2. Touch the terminal to get a personal link
  3. Click the link to view your purchase history
  4. Select items to have them redelivered immediately
Find terminal locations
Need Help?

If you need assistance with redelivery:

  • Make sure you're using the same avatar that made the original purchase
  • Check that you're in a region where you can receive items
  • Contact our support team if problems persist
Contact Support